By far the worst experience I've had with any sort of app before. Every single time it takes me 30 minutes to an hour in order to actually play anything. The app won't open the game even though Steam says it's running. It constantly crashes and disconnects and logs me out even though I always select keep me logged in. I have to go through trial and error to just open the app and then go through it all over again to actually use it. Awful. I know nobody at EA actually gives a damn about customer dissatisfaction but nonetheless I am severely disappointed.