I accidentally subscribed to this site and was unhappy to hear they do not grant refunds. Even if you try to cancel, your account (and your money sits there. All they will do is not auto renew the site. I received one response to a message and after a short conversation, they stopped responding with no explanation. The people who the site allegedly matched me with invariably had at least one or two items that violated my preferences. To say that the majority of the members were unattractive would be an understatement. Apparently the people setting up the matches have difficulty reading the English language because most of them took only a cursory glance to see they were not a match. Save your money because if you sign up they will not refund a penny, even if you notify them withing days of your dis-satisfaction. The format of the website is clumsy, confusing and hard to follow.