Georgia M.

I bought a gold chain for my boyfriend in February of 2020 for our anniversary, thinking peoples jewellers was a reliable place to spend my money, I was dead wrong. Chain broke not even a month after having it and we sent it it in for repairs. 9 months went by with no chain! I gave them slack with the first couple months because everything was closed and behind on orders because of the pandemic. If we had not harped on these people about getting the necklace back I don't think we ever would have, they apparently had no record of the chain being brought back in because the whole store staff was changed in the middle of this. So after 9 months of constant phone calls and emails we got his chain back and it broke FIRST DAY of picking up. I made sure to get lifetime warranty on the necklace and thank goodness I did. At this point I want my money back to go to a new store and buy something that won't break, all they will give me is a new chain or store credit... TAKE YOUR MONEY SOMEWHERE ELSE!