George T.

I previously ordered a bike frame from them and while it did arrive with a scratch they had a great price. After that bike got stolen I ordered the same frame. Aside from order confirmation didn't receive any update for almost 3 weeks but when I checked the order status on their site it said it had been drop shipped so I went ahead and ordered the rest of my parts. Next day I get an e-mail saying the frame was sold out and they were cancelling the order. Why wait that long? Why have the status say drop shipped if that means nothing? They should either define that drop shipped doesn't mean anything or leave a more general status like "ordered".