The site is absolute unprofessional.! They send defective product, they deny to refund (ok, they partial refund me after 35 days and 20 emails.!). They didn't send the order and they suggest to buy another product and the shopper will pay the price difference.!
In my last order, over than 10 days has passed and still they DENY sending the item which is available.! Worst e-shop and unprofessional behavior ever.!
Dear George,
Thank you for your comment.
Gearbest items have varying processing times based on their warehouse location and stock availability.
Please note that each item has its warehouse option and dispatch time displayed clearly on the web page.
The total time it will take to receive your order will be the dispatch time plus the shipping time.
Kindly review our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html
We are sorry to hear that your product isn't working to your satisfaction.
Please see here for more details: http://www.gearbest.com/about/warranty-and-return.html#item2.
We have contacted you via our Support Center about your order.
Please reply to us there.
Gearbest.com