GEORGE S.

I ordered Golden Acrylic Paints in 5 colors all of which were on sale. They delivered 4 of the paints although the invoice had 5 on it and they charged me for 5. When I called they told me the warehouse had notified them that one of the colors was out of stock. So I asked why they didn't notify me? They said because they have no way to do that. But they would send the missing color as soon as it arrives. A month later I called and they had the paint back in stock although they didn't send it. They apologized and said they would give me a $10 gift card and send the missing paint. They did send paint but it was not the color that was missing from the original order and there was no $10 gift card. I could have sent the color back as it was incorrect and waited for them to send me the color I actually ordered but Instead I just ordered from Blick. The point is if I had not been closely watching they would have been very happy to charge me for 5 paints - send 4 paints and pocket the extra money.