george p.

They sold me the cheapest iPad mini digitizer available at the cost of a premium part. The adhesive didn't stick(this isn't my 1 st iPad mini repair) and the home button had a mind of it's own. For $20 i shouldn't have mask off parts and replace the adhesive. Nobody wants an imposter home button and it doesn't even sit right? 2 day shipping took 4 days. Their return process / requirements are absurd.
I'm afraid to put the iPhone 11 screen I bought from them on a customers phone after the digitizer experience.
Then comes the customer service... They wont return my call and repeatedly want the package to be damaged. Gave me a rma number and expect me to pay $5-10 to return the $20 part for store credit most likely but I may never know since they haven't called back or replied o the last message. I certainly don't want a replacement. My advise, especially if you are not a pro is to buy from somewhere else unless they are the only part out there!