- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I had complained in an earlier review of the poor customer service and the fact the company did not offer a 100% refund on a return. Well, I'm here to say that the company has responded to my complaints and has given me my full refund for a sweatshirt that I was not happy with. They were apologetic and conveyed to me that they were very concerned about customer satisfaction. So I now recommend buying products from this company if you so choose
Products used:
Hoodie
George hasn’t received any votes.
George hasn’t received any thanks yous.
George doesn’t have any fans yet.
George isn’t following anybody yet.
Empty.
I was nervous to order a shirt from overseas, but I was glad I did. The shirt arrived on time,...
I placed my order with some of My favorite items and got it in Timely manner: The prices were...
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 102276747 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox