Geneer J.

I called on a Sunday for a refrigerator repair. I was guven an appointment. I was scheduled for Monday. They were a no show. I called Monday and they of course said it was Tuesday. I have an emIl stating Monday. They gave several excuses and apologies with promise of a gift card and reward points for the inconvenience. I didn't receive either. They rescheduled for Tuesday. They show up but no part. I was rescheduled for Friday 4-19_19. They cancelled. They were rude. Some rep called Greg was the worst. Nothing we can do you just have to take what we have which is now Monday. So ive missed 3 days of work for on false promises and broken agreements by this horrible company. I now must must take another day off and hope they show. I have 2 children and no refrigerator for food but Sears got their money. Thank you Sears for allowing me to loose vacation days, food and additional money on takeout.