July was exceptional with me on the phone when I was deciding what to order for my client. She was very patient with me, explaining the differences of the various transport chairs. She very clearly communicated all the information I needed to make this purchase.
Aspects of ordering were a bit confusing as I was also on-line looking at pictures and the order options. Final order confirmation/billing information was not properly completed. I have emailed the company and hope they follow-up/correct is ASAP.
I am quite impressed with the website video on what to look for in a wheel chair [or what I learned to realize I wanted a transport chair]. The video immediately confirmed I wanted to order from this company. It is an outstanding video to introduce and educate people when deciding what to order.
Many thanks, Gena G., Elder Care Manager & Massage Practitioner