Gemma S.

Grammatically incorrect! Obviously no quality control. Bad customer service. My mom ordered a pillow for my brother, and somewhere along the way there was a mix up with the order (order set for a pillow with multiple dog names). When the pillow arrived, the text made no sense (says: all you need is love and frenchie named caspar - apparently missing an "a" because it was supposed to have 2 different names). Clearly none of the staff care about the quality of their products, as no one noticed the grammatical error. When we reached out to customer service, there was nothing but an unfriendly "too bad, so sad" message. Would NOT recommend, and will never order from there again.

By the way - shipping took 4 weeks (not the 2 they claimed), with NO tracking!

HUGE customs and tax fees for international customers! Items ship separately so you have to pay duties on each parcel separately - 17 dollars of fees on 40 dollar items!

Great customer service but will never order again.