Gemma S.

The dress arrived and was badly made, threading not completed properly and overall the size was completely off. I sent pictures and spoke to customer services about getting a refund and they initially offered me 5% towards the cost of me getting the dress tailored. Yes, £5 towards what is likely to cost me £50! I refused and they then offered me 10%. Absolute joke. I also had a very abrupt Sandra telling me I must have bought the dress from abroad because it was cheap so I should not be expecting such high quality. Avoid this company. I will keep fighting but I dont think I will get anywhere. Wish I had read these reviews first of all!