gemma f.

I paid £146.99 for a 2 seater ride on for my boys for christmas they loved it. We used it twice and it wouldnt work i had it in my kitchen all the time. E-mailed them and they replied with a list of possible faults about 12 in total and asked me to check for all them and reply. Ifelt this was odd but did it anyway with no result it still didnt work. They now say its not possible to get a refund and won't come out to try and repair. My two children see car every day and cry to use it how low can a company go what can i do?