GeGee A.

I scheduled an alternator replacement on December 17,2020. The earliest appointment I could get was today ( 12-22-2020) at 9a.m. I was fine with everything until 8:18 this morning when I receive an email saying Andrew couldn't make it and cancelled. When I called to look further into it. They said he isn't going to make and I could rescheduled or cancel. I said I would like my car fixed today at 9am like we agreed on. The mechanic cancelled NOT me. So I'm watching my card making sure they don't charge me with a cancellation fee because Andrew their mechanic cancelled. Andrew said he tried to contact me but I don't believe that because I received a message from him this morning so why didn't I get the one from yesterday that he supposedly sent because he is a liar. If this company wants to last get DEPENDABLE MECHANICS. Be PROFESSIONAL. It is more than an inconvenience to cancel 42 minutes before an appointment. They never offered for anyone else to come fix it today. They mess up on their part and just want you to reschedule. NO I don't have move time to waste on this suspicious "business". I will be reporting this to BBB.