I was hesitant to buy from this site as I've never heard of them but from a Youtuber. I purchased the SEDU flat iron for $82 on a Tuesday, was charged immediately. Their website says processing takes 24 hours and shipping takes up to 7 days. I got an email thanking me for the order but never shipping confirmation. By Saturday I emailed them. Zero response. I thought it was strange that I didn't even get a "we received your email and will be back with you as soon as possible" response, but nothing. I thought, well maybe because it's Saturday. No response by Monday evening, so I called the number I saw when I sent the email through their site. There was a busy tone, tried again busy tone. I called them again Tuesday morning a few minutes after they opened. It just rang, tried again, it just rang. Emailed them again, no response. Finally I called my credit card company to cancel their order and they informed me that Sunday night they returned my money to my credit card. Again, no notice of any kind and I haven't heard from the as of yet. I'd probably avoid this company, extremely sketchy. What would have happened had I received something damaged if I can't even get into contact with the company to begin with!?