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Basically, I am a long-term FlexJobs subscriber who has historically paid my subscription on an annual basis. I noticed an unexpected charge on April 5, and I also received an email welcoming me as a new FlexJobs subscriber. Evidently, I was being billed on a frequent basis since renewing my annual subscription on December 28. I was being overcharged / overbilled. All is now in the process of being resolved.
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Hello,
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the unexpected charge and the confusion surrounding your subscription renewal. We appreciate your long-term commitment to FlexJobs, and we're glad to hear that the issue is being resolved. If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to assist you every step of the way.