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G C.

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Experience: Reference

Member since January 2020

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1 Review by G

1/16/20
Spokeo fraudulently charges our AMEX month after month despite promises to stop and promises to refund our money. It is a nightmare.
spokeoi
Spokeo I. – Spokeo Rep
Dear G C:

I received your comment to the SiteJabber page for Spokeo on January 16, 2020 regarding our service and charges made on your account, and I am happy to assist in resolving this matter. Please allow me to explain the charges associated with your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date until disabled.

I apologize for any inconvenience, or hardship this matter may have caused. Please contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST so we can assist you further with this matter.

Thanks
-Spokeo Customer Care

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