The company doesn't manufacture Nissan parts. They buy from dealers and resell the part. No refunds!
Tip for consumers: They are not Nissan manufacturers. They resell parts from dealers at a much higher price claiming they are genuine Nissan parts. The refund policy is a scam and needs to be investigated. Terrible people to deal with since they took $311 and would not refund the money even though it was the wrong part.