Gary G.

I was hesitant to place an order after reading a lot of reviews, but the low price hooked me. My order was placed on Saturday morning, processed the following Monday, shipped Tuesday, and received Thursday. I have no complaints whatsoever. I will absolutely order again.

I purchased 2 products on separate occasions and interacted with CS. The first time was due to a mis advertised item. I received a speedy reply and offered a couple different choice to resolve issue and was pleased with CS. The second time, not so much. I had purchased a dog food and had inquired later that had it been tested for heavy metals. I also asked that if so, could they share the results. I was assured that it was tested but was told they do not share results with the public. They didn't even confirm that the levels were within safe limits. I then asked for a refund and return shipping label. I received a refund the next day but apparently they didn't want the product back. It isn't even being offered as available as I write this. I give em 5 stars for CS but 1 star for transparency.