My complaint is regarding Stop and Shop markets. First I use my Stop and Shop card when I shop that should always get me the best price on everything automatically. Why do we have to go to the site and clip coupons? What is the point of using the Stop and Shop card? Second the constant moving around of products drives me crazy. Having to search almost every time I shop is just frustrating. Contrary to your research it doesn't make me buy more. Third Stop and Shop prices are not very competitive. Lastly the reward points, if you consider the gas price after using you reward points the savings are minimal at best. I guess I'm going to have to deal with the crowds at Market Basket. I will miss the friendly people who work at the Somerset store.