Gary B.

I bought a PSN code from their website on the 4th January, and their website advised it will take up to 24 hours to deliver it but please be patient during busy periods. I felt leaving it until the 8th was reasonable enough and sent a nice message, asking them when I should receive it. I was informed by a 'Ryan' on the 9th that the order should have been issued by now, and he has passed on my message to the supervisor who would deal with it URGENTLY.

I sent another message on the 11th, simply stating 'I have not received it'. Again Ryan emails me back with almost the exact same templated message saying it would be dealt with urgently. The same thing happened where I sent my message on the 13th to be replied to on the 15th saying it would be dealt with - you guessed it - URGENTLY.

I tried cancelling the order and did not get a reply until the 17th where 'Ryan' replied "my order would be dealt with urgently". This was confusing as I had clearly stated my wish for the order to be cancelled and this was clearly a robotic message. I have since sent 20 messages which have been unresponded to and have had to contact my Credit Card company (lucky I used that) to request a chargeback, but did lose out on some of my other money which I gave them old games for.

DO NOT USE