I had a buddy sign up for this but he didn't pay and told me about the amazing response that he received immediately after signing up. I decided to give it a look myself. I signed up for the free portion and told my buddy to hold off on paying until I checked it out. Within 30 min of logging in I received 14 chat messages but under the free program you are not allowed to respond until you pick a plan. I then came to this site to read the reviews and was astonished that so many people had experienced the same thing with the added caveat of subscribing and not receiving a single response after some of these subscribers for over a month. A response from the company follows each review and states that they try and guard against bots and fake accounts.
If this were truly the case then they only protect paid subscribers and free accounts are clearly open game. To the common sense side of this; it is incredibly convenient that there site design allows no interaction under the free program yet this is possibly one of the most positive experiences to get that kind of welcome (this would drive most lonely folks into hastily subscribing) and once subscribed this site becomes a desolate landscape that appears (from the reviews) to occur as soon as you pay. Just my 2 cents of which this company will not receive one penny of from me.