My second time using them. The 1st time the mechanic was changing spark plugs and he damaged the casing trying to replace a seal. I had to pay for his mistake.
The 2nd time I had a transmission guild service and before the mechanic got started he said it was going to take him 1 and a half hours to do it. I was quoted it would only take an hour. The next day the transmission was leaking a lot so I talked to Sam at the warranty and he said I he to put $85.00 down for the mechanic to come back out and inspect it.
They don't stand by their warranties!