Garth F.

I have purchased a number (100+) items with some great buys and some buys I wish I hadn't made. In the end, you make the choice of what to buy and at what price to buy it. Shipping prices are stated up front. They charge sales tax. They state the time frame in which they have to deliver the product to the shipper. None of this is hidden. If you do your homework, you can factor all of these things into your max bid price. I win approximately 20% of what I bid on. If there are shill bidders, it does not affect what I bid, only what I might win.

Experiences:
- I have had three shipments arrive broken in handling or shipment. All were refunded.
- I was told prior to a shipment that the glass on a picture was broken in handling. Did I still want it or a full refund? (I took it as is.)
- I am still waiting on a package from a Washington state store. (I assume they are in lock down due to the pandemic)
- I have had packages left on my door in the rain. (Not Goodwill's fault)

Lessons:
- I no longer bid on items poorly photographed or described and I bid anticipating if not the worst, at least not the best.
- I check shipping and handling charges before I bid. Some can be really high.
- I understand what I am buying by spending the time to do the homework. (Can I get this item cheaper on another venue?)