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Galvin K.

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1 Review by Galvin

Chinavasion

  • Chinavasion

“Phone returned 5 times- still not working”
9/8/15

I have sent my THL 5000 phone back 5 times and it still doesn't work. I bought it last october and it is now September. They won't replace it. It has had multiple problems, they keep sending it back without fixing it properly. It goes into diagnostic mode when you switch it on because the power button and volume buttons don't work properly. I have told them all of this yet I still have a useless phone in my possession. 5 times I have sent it back!
Rubbish customer care. The worst I have ever had.

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