Gabby L.

I recently made a few purchases to Best Buy, one was for a mattress that came with glue stains all over it, I requested a return and was told by their customer service team to just to wash the glue off with rubbing alcohol, and if I wanted I return I would have to package it the same way it came which is literally impossible when it's vacuum sealed, not only that I had to cover the cost for shipping. I have tried to leave a review multiple times for the company (Mattress Direct) but it says an error occurred each time so I cannot warn new customers to not purchase from that brand.
Secondly I bought a couple of memory foam pillows from them and was sent a duvet instead and have received no response.
So all that being said I will no longer be purchasing any items from Best Buy.