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Frustrated M.

Contributor Level

Total Points
80

1 Review by Frustrated

LG
  • LG

1/16/24

I purchased an LG French door refrigerator. The compressor went out on it in a year. It was under warranty.Called customer support whom referred me to one of their service providers. They came out after 3 weeks, because apparently they did not have the part and when the part did come in some of it was missing. When they did come out and repair it it broke down again the very next day. I have been 7 weeks now without a refrigerator. Their customer support has not been helpful at all. They have an attitude of they don't care. This has been a very frustrating situation. On another note the brand new dishwasher will not start with the first punch and it molds on the dishes just after 2 days so forget a loaded dishwasher when you wash. The stove is a different story in and of itself. Buyer beware!

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