Fried O.

I had a free account and was considering a paid account. I am so glad I did not move forward with subscribing.

For reasons unknown to me, they banned me from their networks. I asked their customer service several times, WHY they banned my account. I never did anything wrong. I am assuming my account was somehow hacked. However, they will only give me vague replies and refuse to tell WHAT was done that deserved a ban. Their first message to me said their would be no refunds, this is one BIG reason I am glad I never paid for anything.

You can't do much with the free account, so I am at a loss as to what happened. The only thing they will say is that there was a violation of their TOS. That's it. They won't tell me what violation occurred. Since they refuse to tell me what happened, there is no way for me to investigate the issue. Pretty poor business practice to ban someone without even saying why. Seems pretty arbitrary. So, subscribers beware. They might just kick you off without explanation and keep your money.