I had high praise for this company and it's merchandise as I have had nothing but positive experience with quality and customer service... however my last purchases have not been up to their usual standards and they have failed to respond to my inquiries. I purchased two of their panther bracelets and was very well satisfied with them, so I purchased four others for myself and as gifts for family members. The problem is that the bracelets come loose with the slightest contact and if not for wearing a long sleeved shirt would have been lost...just wanted to make others aware should you choose to purchase.