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As a major buyer with lots of interactions, I've always been treated with respect and walked away with a fantastic customer experience, every time. I recently received a product that had a slight manufacture defect. Shakira and her team responded immediately and took care of the problem. I have been pleased with the majority of the merchandise, and for the few items that I was not satisfied with, they have a very easy return policy, and best of all, they have great customer service, and they have always been very helpful in resolving any issues. They have won me over as a loyal customer.
Tip for consumers:
Use the free shipping code and other promotional discount, you can find them on the fanatics site towards the bottom of the page, under the Coupons & Promotions tab. If you have fan cash, make sure to use it before the end of the year, that's the expiration date. If you have any issues and would like to talk to a live representative, you can find their phone number on the Fan cash page, click on the button located towards the top right of page. Sign up for an account to stay updated on BIG sales
Products used:
Apparel, I spend thousands of dollars every year, as I am a big sports fan and I attend lots of events. I want a fresh look for every game to show my team support, so Fanatics has the best selections, they dress me for the vast majority of my sporting events throughout the year. I also purchase lots of memorabilia for my collection, and to display in my home and office, as showcase pieces.
Fred H.'s review of Fanatics earned 6 Very Helpful votes
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Fast shipping, item arrived quickly! Item was exactly as described and great.
Good morning Fred,
We love the review and feedback you have provided, your continued satisfaction is what motivates us to do better! If there is anything we can help you with please keep us informed at customerfirst@fanatics.com.
-Ciarra.