Fred B.

Until the pandemic, I had never ordered a fancy office chair for my home. Summer of 2020, I can't remember how I found their site now, but I got a Leap chair that I had been looking for for a while. Very great prices, and I couldn't find that exact model anywhere else.

Finally time to get another so we can have two at home. The first one showed up in a damaged box. I knew they packed it in a lot of bubble wrap, but I took pictures anyways just in case. Sure enough, a structural back piece was broken :( But they offered to send a whole new chair, and not worry about shipping the broken one back to them, so color me happy!