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Frank J.

Contributor Level

Total Points
82

1 Review by Frank

  • Tophatter

2/6/19

I've purchased well over 20 items. 90% Chinese knockoffs or copies. Very few items are worth anything. So many people over bid for junk it's fraudulent. Most take a month or better just to receive. Please read the reviews before bidding. Most people are leaving reviews before even getting items or even trying items. I did get a refund from them for something I bought that was a total fake. Most items pics are listed are fakes and you don't get what's pictured. Don't ever bid over $20. Most things worth 2-$5 at the most. Just gotta trust me or pay the consequences when you don't lol. Stick to Ebay or Amazon. These sites gotta stop letting China get away with knocking off everyone's products. They're thieves. Hopefully Trump can stop this ripoff of intellectual property rights.

Look at pic of purses posted as look what you actually get. This is same issue with everything I ordered. This purses only use is for little girls to play with.

Thumbnail of user angeliquec12
Angelique C. – Tophatter Rep

Hi Frank,

Thank you for your review. We want you to be pleased with all of your purchases on Tophatter and I'm sorry that hasn't been the case.

Sellers on Tophatter come from around the world: US, UK, China Ireland, Canada, New Zealand, Australia, South Africa, Mexico, Spain, Austria, Germany, France and more. We value all sellers who strive for excellence.

Tophatter is a Marketplace that connects buyers with sellers (https://tophatter.com/terms), and we rely on sellers to provide accurate information about every item; however, if you discover a listing has been misrepresented in any way, we offer excellent Buyer Protection (https :// tophatter. Com/topics/Buying/subtopics/Buyer%20Issues/questions/Is%20there%20Buyer%20Protection%3F) As part of our quality assurance process, our system detects and applies strong penalties to sellers with higher than average return rate, and individual items exceeding the rate will no longer be scheduled on our platform.

I completely understand the disappointment that comes along with not receiving the item you expected, I too would be frustrated and disappointed had I not received what I expected. A refund was issued for Order #: 79690180 without the need to return the item. I hope that helped.

If for any reason you’re not completely satisfied, you can request to return an item for up to 30 days from the date of delivery. A full refund of the original price paid will be processed upon return of the item in its original condition. To request a return, visit My Orders, click the item, then click Return Item.

For any problematic items, please contact our dedicated support team here http://tinyurl.com/j8eo7hu for help getting the issue resolved.

Shoppers also have the option to rate their delivered items. Rating items is important because 1.) other buyers will be able to review the average rating on products before they bid, and 2.) items rated consistently low will automatically stop being scheduled on the platform. For these reasons we encourage you to rate the products you have purchased, although doing so is not required.

As a thank you for being a valued shopper I would like you to be able to purchase an item with Tophatter's help. I have issued a $5.00 store credit to your account. This credit will automatically apply to your next purchase of $6.00 or more and expires in 2 weeks. I hope you find an item that you love!

Warm Regards,
Angelique

Frank Has Earned 2 Votes

Frank J.'s review of Tophatter earned 2 Very Helpful votes

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