I am happy that the customer-service staff of Dating.com is always understanding and willing to help. They really did a good job. I had a problem with two ladies on the site a week ago. They helped me a lot to make all the things clear and I forgave the ladies totally. We are all human and it seems very touchy in matters of the heart. I feel badly for having caused some hurt to the ladies by improper words and action. I do not want to hurt anyone, not my nature. Fortunately, the site helped us start trusting again.