Frank B.

It took three weeks for me to get any tracking information sent to me. When I finally got a "tracking number" it was incorrect. After asking every day for an accurate tracking number, it took another week to get it. When the package finally came, the lights were so poorly packaged they were both completely damaged and unusable. It took 17 emails back and forth to finally get a refund. They kept trying to negotiate the return with me instead of just taking it back like a normal company would do. I had to threaten to get my credit card involved to dispute the charge before they finally refunded my money. I would strongly, strongly suggest not using this site.