Ordered several cute items and after almost 2 months of waiting I did not receive anything, I tried to call and email with no response. I finally opened a PayPal dispute and recieved my order promptly after that. I think this website is run by crooks and PayPal should do something about it. The items I eventually recieved were sooo cute but not worth the trouble. I also shopped at thehairbowcompany.com, they have similar products but better prices and great customer service.