Francesca C.

Beside taking forever, 5 times out 7 that I tried to contact them I didn't receive an answer or they dismissed it or they partially consider it. I don't think they even read the all message. I have ordered two handbags, one did not arrive but according to their tracking message it was, the other one arrived ( why not sending them together?) and instead of being white, as it says in the color selection it is a ecru color and they insist even with a picture proof that that is the white! Are they color blind or what? If I could I would post a photo. Now I hope the other bag arrives or something because I am so upset. Hopefully is black, it shouldn't be a problem with that color I guess... or maybe it will be blue... I lost hope it will arrive. Anyway the other bag was a disappointment, it does not look as nice as in the pictures and it looks very much chinese.