I've had nothing but stellar service from themine.com.
I ordered a dining set over Black Friday, then noticed they offered a better Cyber Monday deal. Live Chatted with the company, and they issued me a credit for the difference!
Then, when my order arrived (which took under a week, by the way!) I noticed the bench was damaged in shipping. Emailed the company, and they arranged a replacement bench to be shipped from the manufacturer in the next few days. Easy peasy!
I saw several bad reviews for themine.com and was REALLY apprehensive about ordering from this site, but my worries are put to rest. I could not ask for better customer support or a better online experience. Highly recommend!
Francee, we are so appreciative of your review! Thank you for shopping with us and we look forward to helping you love where you live again. - The Mine