I used to love Lazada. The first online store I've ever been comfortable and happy to shop with, I have already made a lot of purchases from them. But lately i discovered their customer service is not good and products sold are of very bad quality. I've bought an air cooler last may 2015 after a few months its already damaged. I've also bought a Samsung LED TV for my mom last april 2015 and yesterday my mother called to inform me that the TV is not working properly. Last july, ordered 2 items, it was a USB LED light, they delivered only 1 item and I have already paid for 2 items. I contacted customer service regarding this but until now the problem has not been resolved. Hands down Lazada. You just lost 1 valued customer.
Flox
Hi Flox, we're sorry to hear about what happened on your recent order. If your issue hasn't been resolved yet, please provide us your order number so we can look into this. Thank you.