I was disappointed to find phtalates and PEG ingredients in their lavender shampoo and conditioner. Apparently, they are now changing the formula. Their reply was that they are careful not to exceed the acceptable levels that are non-toxic for these questionable ingredients. There is no way they have enough research funds to test the efficacy of each and every product, especially when they cover such a wide range. This should be a good indication to many consumers that there are ample more professional brands out there that are keeping within similar guidelines and may be more effective than Young living products, probably more affordable too (I am not referring to supermarket brands!).
Yes, some of the products are great, some are also over priced due to the pyramid scheme that has to pay a salary to all those recruited down the pyramid.
To live and breathe this brand ONLY is foolish and shows misinformation!