A company which build to hide terms and conditions as much as they can but when anything happens bad with your rent they just say "Terms and conditions" like a parrot. No one is taking any initiative. It is almost a scam organization which you cannot find any point of contact if you require an explanation. I did not get the car also not refund. I cannot understand how companies like these are still working. I made a mistake to use them but strongly recommend no one to use any service from them. I will continue to look for website to rate and inform people about how they work. Disappointment!