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When I made the purchase I was promised that they have dedicated customer service that would go step by step to assist in installation and troubleshooting issues, fact is they have rude guys who treat you like you just woke them up from sleep and try to dismiss your issues, they even suggested that I go hire a third party company to come and diagnose my problem. They also convinced me to buy a additional filter that I don't need. I wouldn't buy this system if I knew what I know now
Tip for consumers:
Product is good but it’s worthless without good customer service and it being installed and fully warranted by them. Don’t do this mistake unless you are a plumber.
Products used:
Hybrid System
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