Signed up a year ago and everything that has been said already is true. The months that you forget to skip they take £35 to spend on their website. The skip button is not obvious to find and you only have from the 1st to the 5th to do this. If like me you are busy and forget they take the money, I have just spoken to the MOST infuriating customer service operator in my life. I have forgotten to skip 5 months which is a total of £175 so I asked if this could be refunded. I was told as a good will gesture they would refund £105 but the other £70 I would have to spend on their site!