Fetu H.

First of all BTR requires weeks/months to get an order since most of their merchandise is coming from China. Secondly, they only give credits if you return an item. Thirdly I had a credit of $75.00 I was trying to use and be done with them. I place an order and was told that it was out of stock, place another order same result. Finally after 2-3 months and several emails. I requested that since they can not fill my order they should just refund my money and I will go away. The reply was they will not refund my money becasue they are new owners of the company and I should contact the Consumer's Affairs.