Thumbnail of user festgeo88

Vadim B.

Houston, United States

Contributor Level

Total Points
80

1 Review by Vadim

  • FCP Euro

4/16/24

Horrible customer service! I ordered a part overnight, but it turned out to be out of stock. Nobody even attempted to contact me and resolve the issue. Amoreena P from support simply lied to me, saying that everything was fine with my order and it would be shipped, without even bothering to check the availability. Joey K said he needed to contact a colleague and then disappeared. Nobody cares that the customer needs to receive the part on time, even if they pay for fast delivery. As a result, my mechanic will only be available in a week due to FCP Euro's mistake, and I've already lost $450 on car rental.

Service
Shipping
Thumbnail of user fcpeurot
FCP Euro T. – FCP Euro Rep

Vadim,
We are very sorry for the issues you are experiencing with your order and our team. We are unable to locate your order via your Sitejabber Account information. Please reach out to us at reviews@fcpeuro.com and we are more than happy to assist and make this right.

-FCP Euro

Vadim hasn’t received any votes.

Vadim hasn’t received any thanks yous.

Vadim doesn’t have any fans yet.

Vadim isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user justinmartinhaley
3/22/24

I've ordered a handful of items from FCP Euro over the past year...my most recent order never...

Thumbnail of user vipcommercialmaintenance
MARK M. reviewed FCP Euro
3/1/24

FCP send as different item that on there website! Item we receive is made in china $25 wort but...