Fernando A.

Scam scam scam! Don't even think of booking with this site. They sold me a "standard individual room" and after paying it was a shared room! When i contacted the help center they opened an internal investigation to check if it was their mistake. 1 week later they answered me telling it was their mistake. But I had to pay the difference in the hotel and they would refund me later. When I asked how they were going to refund me, they never asked. Three times I asked. Each answer took 4 or 5 days. Embarrassing, an appalling service. And no customer service at all. Avoid this site because you won't have any help from them.