Could i give them 0 star? Even 1 star is too much.
Badoo hard-bitten me with their "Super Powers" for $95.99 USD. BE CAREFUL WITH BADOO, Please read:
In a summary, I subscribed to Badoo "Super Powers" by mistake and I, RIGHT AWAY asked them to cancel it and for a full refund, explaining that I inadvertently tapped the GIANT button to buy, and by the way, they don't have any 'back' or 'cancel' buttons, nor ask for confirmation before proceed and charge you, that's lack of ethics of the application, which also PRE-SELECT the option of 90 days :) ).
I tried to talk to them and explain what happened, but they wanted their unfairly charged money.
To me, It's a most unfair and insensitive way of doing business and making money, honestly, I see it as a robbery.
I DID NOT BOUGHT THAT to later ask for a refund, there are other cheaper options, if I wanted to try them, I would have bought another option in a legitimate way (a day or a month) and not by an induced purchase-flow of the application, made that way on purpose, to see if the users buys by mistake and then you can continue charging and charging and charging, because it also DOES NOT ASK THIS ANY TIME but tries to make paypal pay them from time to time, with auto-renewals that the user does not necessarily want and also they don't ask or confirm.
Badoo tries to make you buy with a single click or tap, in my case USD $95.99:
1 - A very expensive option pre-selected for you, almost 100 dollars (with the excuse "The most popular package")
2 - No "Cancel" or "Go back" button, just the big big one to make the purchase.
3 - The worst, NO CONFIRMATION, in other words, you tap (you can tap by mistake, like in my case), you get charged by 95.99 dollars:)
4 - On top of that... when I took a look to my paypal account, in the screen where you see the "Pre-Approved payments", There was BADOO as "Active" again (I disabled them long time ago), WHAT?, I don't want to auto-renew 95.99 dollars every 3 months, so that's very very very unfair, no confirmation, no ask, nothing.
This is an unfairly charge by Badoo, to me that's unscrupulous. They KNOW what they're doing, they are trying to get money this way from as many people as possible, be VERY CAREFUL, they will BITE you:)
Felix C.
Hi there!
We're very sorry about your experience with us. I've forwarded all your feedback to our Product Team, we listen to our users and try to make our app better.
Also, please do not hesitate to send us the email address linked to your account via private message and we'll look into this case for you.