I bought a watch which never arrived. There is no way to even report this to them because they have erased my order and there is no way to contact them that i can find except going through an existing order. I kept copies of the order and tracking info in a word document but there is no way to share this with them and ask for my purchase or a refund.
Dear Customer, we would really like to help, but we found out you left this review without any order number.
We feel sorry for that. Please, could you provide your order number?
For us it's important to assist you and solve your problem. Thank you.
Felicity Has Earned 6 Votes
Felicity G.'s review of LightInTheBox earned 6 Very Helpful votes
Dear Customer, we would really like to help, but we found out you left this review without any order number.
We feel sorry for that. Please, could you provide your order number?
For us it's important to assist you and solve your problem. Thank you.