felicity g.

I ordered a dress from this company and It was delivered and the quality was ok however, it was very short and I had to return it. They sent me an address to return the product and stated if it's over x amount of weight it will not get through customs and they will not except it. When I got to the post office and the dress was weighed, it was over the weight. So I returned it to an Australian warehouse of theirs.
Every time I email a different person answers me causing so much confusion as I have to start from the beginning telling them what went wrong. Long story short I haven't received my refund and they are making it almost impossible to. Plus you pay for the return of the product. I am pretty certain that this company rips a lot of people off.