F D.

I have been on hold for over an hour just to speak with someone as I ordered gifts for the holiday over a week ago and was excited that I finally got my order or I thought so. The packing slip shows that they shipped both items, I only received one. When I finally reached customer service I was told the money was refunded as one of the items was out of stock. I purchased this on a gift card, I have no idea if it was refunded. They said they sent an email which I never got. I will NEVER purchase from this site again. Customer service has an attitude also after waiting over an hour on hold. There are other sites and stores that sell discounted perfumes. There is no reason to return to them and be treated so poorly. While some may have a good experience, I think these are their employees are relatives, 95% have had the same or worse experiences than me. Do not order. I wish I would have read all this first.