Faustine E.

I am a one time only customer. This place will try to pass off repaired and damaged products. I ordered 4 items and one was a mirrored glass jewelry box. It was supposed to be a Mother's Day gift for my daughter's godmother. The glass was cracked (or the backing off the glass piece so gave a broken/black look) and the box handle was soldered on crooked. The metal on the box was very dull & discolored and had almost some sort of film? On it that wouldn't come off. Customer service was 1st great and said it shouldn't have been shipped with the quality it was. They rushed me another one so I'd have it on time. When I received that one, I instantly noticed that a small section on the side of the box had been soldered. Of course there was the same discoloration on the metal, but the soldering bothered me most. I paid for a new item but received one that had been repaired/fixed and passed off to me. Customer service told me to send pictures again and that I'd get a call back Saturday to discuss options. The gift was supposed to be given the following day on Mother's Day. I didn't receive any call, only an email Monday stating that a refund was issued. No apology or explanation. Awful...